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Never Split the Difference by Chris Voss Motivational Interviewing by William R. Miller Just Listen by Mark Goulston A Manual for Creating Atheists by Peter. Goulston, a psychologist, consultant, author and frequent contributor on TV, has written an insightful and example-laden book that explores. Embrace Possibility book notes for Mark Goulston’s Just Listen: Discover the Secret to Getting Through to Absolutely Anyone.

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Practice moving quickly from: It’s always great to hear from you. And if nobody ever say’s “No” to you, that toxic person could be you.

The deep impact on your life and what it really did it for you Heal the World One Conversation at a Time. Discover the Secret to Getting Through to Absolutely Anyoneshares personal stories from very early on, when he was given multiple chances by people who saw the goodness in him.

However, the audience he’s writing for seems to be American business men and women, so perhaps that writing style has something to do with my perception of the book.

If losten truly afraid to say “No,” you’re probably dealing with a toxic person. The only reason why I don’t give it 5 stars is because it Very cool book on empathy and managing relationships with people practically in all areas of your life.


Apr 04, David Bradley rated it liked it. This is a beautiful conversation. To see what your friends thought of this book, please sign up. When you help spell out a person’s reasons for being negative or disagreeing, you shift them into a more positive attitude and agreeing. She felt heard, she felt felt and it was that connection that enabled her to move on.

I would be extremely appreciative if you would subscribe, rate or review our Positivity Strategist podcast. Transactional communications don’t create traction in a relationship because they’re impersonal and shallow. Pacing was even and the speaker had a pleasant tone.


Goulston’s book is for people like me, who are friendly, sociable and articulate, but need to refine their personal leadership skills. Episode Overview In this conversation, Dr. Mark Goulston, author of Just Listen: Nine Core Rules 1. A true how-to for emotional intelligence development.

Just Listen: Secret to Getting Through to Anyone

Start to think about damage control goulstoon making the best of the situation. Jul 22, Erika RS rated it liked it. Letting a person in crisis exhale: I’d love to hear lisen you regarding this book and any feedback you have as you give some of these concepts and techniques a try. But keep it in your head. Be a first class noticer, because when you do, you connect more deeply and begin to strengthen relationships. When you make people feel important, you give them a gift that’s beyond price.


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Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can’t break through emotional goulshon.

Goulston gets to the heart of the matter and he does it fast – he does not waste your time as some unmentioned non-fiction authors do! The author has however managed to present the skills in a simple way so you can implement some of the skills from the book right after reading it. Great, but I wish it talked about confrontation, religion, and politics. Jus can I send your Welcome Gojlston The tenet of the book is that you get through to people by having them “buy in,” which occurs when they move from “resisting” to “listening” to “considering” what you’re saying.

Mar 27, Nasser Salah rated it it was amazing Shelves: View all 5 comments. As background, Goulston explains that all persuasion involves moving people through the steps of what he calls the ” Persuasion Cycle: This really spoke to me, I appreciated the authors tone and ideas. Sep 25, Patama rated it it was amazing. Feb 20, David Manley rated it really liked it.